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How far in advance do I need to book?

At least 24 hours’ notice, but short notice booking can be accepted, depending on availability only.

What’s your cancellation policy? Is there any charge?

Cancellation fee of Rs 800 is applicable, for cancellation made less than 6 hours prior to starting time of service.

How flexible are your cancellation terms?

Free of charge, if cancellation is made more than 6 hours, from requested time of start of service.

Which areas do you cover?

We cover the whole island.

Is there a distance limitation?

Distance is limited to most direct route to reach your destination and back.

Do I have to present a voucher to the driver?

You have to identify yourself to the driver and show evidence of booking and payment.

What sort of service can I expect?

We are much more than just cars and drivers. We are punctual, professional and discreet and we focus on: Driver professionalism, driving skill for comfort and safety and time management.

We rent a lot more than a car and driver. We provide safe, discreet and professional driving in comfort.

Do your Chauffeurs wear uniforms?

Our chauffeurs wear neat dark trousers, white or blue shirt.

Will I always receive the same car/driver?

We supply requested or equivalent vehicle and concerning the chauffeur it will depend on his availability at time of booking.

Can I choose the same driver to pick me up/drop me off?

Yes, you can choose your chauffeur and it will depends on his availability at time of booking.

What happen if I have last-minute changes in my Confirmed Booking?

Reasonable change in time pick up is acceptable, depending on our planning, but change in day and place of pick up will bear no refund and a new booking must be done.

Can I book a chauffeur to drive my own vehicle?

Chauffeur Privé provides its own chauffeur-driven vehicles only.

What are the available means of payment?

Bank transfer or cash payment.
Note: Cash payment should be done at our office in Plaine Lauzun (at least one day before the event)
For bank transfer (please specify your order number received by mail)

Bank Address Bell Village, Old Moka Road
Port Louis, Mauritius
Bank Account No 000130006815
Currency MUR

Is our personal data secure with Chauffeur Privé?

We are compliant with Global Data Protection Regulations. Please use this link to view our Data Protection Policy.

Data Protection Policy

If you still cannot find an answer to your question, please feel free to contact us

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Where do you want to go?
Not only for evening parties or other prestigious events
We provide for all your transportation needs throughout the island at any time.
Call us on +230 (5)252-2604
Book Online